Making Christmas Shine in Production and Warehouse

As the year draws to a close and Christmas is just around the corner, we spoke with one of the heads of Production to take stock, look back and also look ahead. With more than ten years of experience at the company, his personal development has gone hand in hand with the company's growth.

¿What are you most proud of in your journey since you joined the company?

What I'm most proud of is having grown alongside the company. I started as a production assistant and, little by little, I moved up to specialist, senior specialist and finally supervisor. When I arrived, we were barely thirty people; today we're more than a hundred. I've witnessed this evolution first-hand, just as I have my own. In this facility we went from 12 workers to more than 30, and I've been here for a decade: five years spinning and five in doubling, winding and DREF. It's been an intense and very rewarding journey.

After the fire, what would you highlight as the biggest positive aspect of this year?

Despite how hard what happened was, this year has brought many good things. New machines have arrived, a new warehouse has been built, and every day we have more work, which in the end is the best sign that we're moving forward. It's motivating to see management eager to grow, always on the move, never settling. Orders keep coming in, along with new clients and new materials. That energy is contagious.

¿What human value does the team bring that no machine could ever replace?

A machine can't sit down and have a coffee with you. Every day is different and you have to adapt: working with people brings surprise, dynamism and, above all, humanity. It's true that sometimes the most draining part is precisely managing people, each with their own lives and problems. But even in critical moments, it's worth it. I would much rather deal with that than work surrounded only by robots.

What small details do you take care of every day to ensure product quality?

Our team has an enormous commitment to the company, and it shows.  We carry out constant quality controls, check tex values per shift, review production sheets twice a day, and with every shift or material change we perform the necessary tests: weight, twist, tenacity and elongation parameters, machine performance… The key lies in continuous checking and permanent communication with the operators.

What "invisible" effort would you like customers to be aware of?

Sometimes the urgency of certain orders forces us to completely reorganize the production schedule. Changing the weekly plan, switching materials, setting up and dismantling equipment… all to make sure the order is delivered on time. There are also many hours devoted to producing samples to ensure the customer receives exactly what they need. These are efforts that aren’t seen, but they matter a great deal

If you had to describe the essence of production work in one sentence, what would it be?

I’d say it’s a job that offers as much satisfaction as it demands, in equal measure. It’s hard to switch off, and many times you take the work home with you. Managing people means listening to problems, trying to help, being patient… almost acting as a psychologist. For me, knowing how to listen is essential.

What wish would you make for your team and for the factory in the coming year?

My wish is for everyone to be happy in their jobs and as comfortable as possible. And that this won't be the last facility we build. Hopefully we'll continue to grow, with the same motivation and the same positive momentum we've experienced this year.